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1. To
ensure that the best possible product is supplied to
Astrocom Electronics by our
vendor’s, we have
established a Qualified Suppliers List to ensure all
products meet quality standards set forth by our
customers.
All new suppliers will be evaluated using a
Self-Assessment Survey. This survey will be reviewed
and rated by the Quality Assurance Manger, if
accepted the supplier will be entered on our
Qualified Suppliers List and notified. If a
potential new supplier is denied inclusion on our
Qualified Suppliers List, they will be notified of
same.
By utilizing SupplierTrak Software, Astrocom
Electronics is capable of rating its suppliers on a
quarterly basis on their performance in the
following areas:
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QUALITY |
Pieces accepted x 100 = (QUALITY) |
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Pieces received |
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DELIVERY* |
Pieces received on time x 100 = (ON
TIME DELIVERY) |
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Pieces
received
*five day grace period |
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PRICING |
Subjective, based on past history
and other vendor’s pricing |
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SERVICE |
Subjective, based on all other
attributes of the supplier (i.e.
responsiveness) |
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Acceptable – some form of
notification that action has been
taken to correct the deficiency
within 1-2 phone call and/or 1
working day. |
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Unacceptable – Action taken not to
correct the deficiency within 5
days. |
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SUPPLIER PERFORMANCE LEVELS:
Excellent (preferred
vendor) 91-100%
Acceptable (improvement
desired) 81-90%
Marginal (necessary improvement needed)
71-80%
Unacceptable (possible
disqualification) Below 70%
Due to the nature of Astrocom Electronics product
line, we reserve the right to use vendors that fall
below the 70% level (i.e. sole source vendors).
This, however, does not alleviate Astrocom from
seeking out new sources to relieve the undesirable
situation.
Astrocom Electronics reserves the right to conduct
on-site surveys for marginal vendors to assist in
determining problem areas and to resolve quality
deficiencies.
NOTE: Where price and service are affecting
overall rating scores of a supplier, these areas
will not be held in as high criteria as Quality and
Delivery. |
